Delete your Cleanwell account

You can delete your Cleanwell account and personal data at any time. Deletion is immediate and cannot be undone.

Delete in the app

1. Open the Cleanwell app and sign in.
2. Go to You › Delete account.
3. Read the summary, type DELETE and confirm.

Delete on this website

Sign in with the mobile number of the account, then use the button below. If you are not signed in, you will be asked to sign in first and you will stay on this page.

What is deleted

• Your name, email address and mobile number.
• The street details of your saved addresses, and your location if you shared it.
• Your cart and any unused wallet credit.
• For vendors: identity and bank details, KYC documents and the vendor profile (which is switched off).

What is kept

• Bookings, payments and invoices (amounts, dates and services), because tax and accounting law requires us to keep them. They no longer show your name or contact details.
• The city, state and pincode of past service addresses, for the same records.
• Reviews you wrote and we approved, shown only as “Former customer”.

Before you delete

We cannot delete an account that has an upcoming booking, an accepted job that is not finished, or a vendor wallet balance or pending withdrawal. Cancel or finish those first, then try again.

When it happens

Deletion is immediate. You are signed out on every device straight away. You can sign up again later with the same mobile number, as a new account with no history.

Need help?

Write to info@cleanwellsolutions.in or call 9148334580 and we will help.