Cancellation & refund
Last updated 4 October 2026
Cancelling or rescheduling
You can cancel or reschedule a booking from My bookings while it is pending or confirmed, that is, before the work starts.
Online payments
If you paid online for a booking that is then cancelled, the amount is refunded to your original payment method after our team processes the refund.
Unpaid online bookings
An online booking that is still unpaid after about 30 minutes is released and its services return to your cart so you can try again. If your payment actually went through, the booking is confirmed instead.
Payment after release
If a payment succeeds after its booking was released, we refund it to your original payment method.
Cash bookings
There is no charge for cancelling a booking that you chose to pay for in cash.
Contact
You can reach us at info@homecaresolutions.in or on +91 9148334580. Our head office is at Sri Vinayaka Towers, No. 292, 2nd Floor, 7th Cross, Domlur, Bengaluru – 560071.